Gem Cities prints are now fulfilled through a local Los Angeles print shop as of June 24, 2026. The switch means longer lead times and a significant improvement in print quality and packaging.
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Gem Cities prints are now fulfilled through a local Los Angeles print shop as of June 24, 2026. The switch means longer lead times and a significant improvement in print quality and packaging.
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Returns & Replacements

Returns & Replacements

All prints are made to order and final sale. Because each piece is produced specifically for you, we do not accept returns or exchanges.

In the rare event that your order arrives damaged or is lost in transit, please contact us within 7 days of delivery with photos of the issue and your order number. After review, we’ll be happy to offer a replacement print at a discounted rate.

Please note that slight variations, textures, or subtle surface details are natural to the production process and are not considered defects.

 

 

All artwork is custom printed and inspected prior to shipping. Refunds are not available once an order has entered production. Replacements for lost or damaged items are offered at a reduced cost as a courtesy to collectors.